Dealerships Still Hold the Advantage in Service

Dealerships Still Hold the Advantage in Service

Dealerships Still Hold the Advantage in Service — But Speed and Convenience Are Becoming More Important Than Ever For years, the automotive industry has heard the same narrative: aftermarket service centers are stealing customers away from dealerships because they’re...
What Really Drives Dealership Choice

What Really Drives Dealership Choice

By Stephen Fasano Dozens of Options-One Decision   There are roughly 16,700 franchised new-car dealerships in the United States. If you live in a reasonably populated part of the country, there are probably four or five stores within a 30-minute drive that will...